Privacy Notice
We care about your personal data
Allianz Egypt (“we, “us” “our”), a part of the
Allianz Group, is an Egyptian authorized insurance company providing insurance
products and services.
Protecting your privacy is a top priority for
us. This privacy notice explains how and what type of personal data will be collected,
why it is collected, to whom it is shared or disclosed and your rights in this
regard. Please read this notice carefully.
1. Who is the data controller?
A data controller is the individual or
legal person who controls and is responsible to keep and use personal data in
paper or electronic files. We are the data controller as defined by relevant
data protection laws and regulation.
2. What personal data will be collected?
When you visit our website, our web
server automatically records details about your visit including:
·
IP address;
·
Website from which you visited us;
·
The type of browser software used;
·
Our website pages that you visit; and
·
The date and duration of your visit to our
website
We will also collect and process various
types of personal data, including:
·
Surname;
·
First Name and Title;
·
Address;
·
Gender;
·
Contact Details;
·
Company name, Business or Profession;
3. How will we obtain and use your
personal data?
We usually collect your personal
information from you or your agents. We may also collect it from our agents, brokers
and business partners; other insurers and insurance reference bureaus; medical
providers; loss adjustors, surveyors, or
people who are involved in a claim or assist us in investigating or
processing claims, including third parties claiming under your policy,
witnesses and medical practitioners; fraud prevention agencies, search
information providers; your employer;
third parties who may be arranging insurance cover for a group that you
are part of; law enforcement; dispute resolution, statutory and regulatory
bodies; lawyers; marketing lists and industry databases; and publicly available
sources.
We will use your personal data provided
to us for a number of purposes including but not limited to the below:
·
For Insurance contract administration (e.g.
quotation, underwriting, claims handling)
·
For conducting market research and
analysis analytical purposes and to assist us improving our processes, services
and products,
·
To inform you about our events, services,
products and news,
·
For Fraud, Money Laundering and Terrorist
Financing prevention and detection,
·
To comply with any legal obligations
(e.g. tax, accounting, and administrative obligations).
We will use your personal data with your
express consent unless applicable laws and regulations do not require us to
obtain your express consent.
We will need your personal data if you
would like to purchase our products and services. If you do not wish to provide
this to us, we may not be able to provide the products and services you
request, that you may be interested in, or to tailor our offerings to your
particular requirements.
4. Who will have access to your personal
data?
We will ensure that your personal data is
processed in a manner that is compatible with the purposes indicated above.
For the stated purposes, your personal
data may be disclosed to the following parties who operate as third party data
controllers:
·
Public authorities, other Allianz Group companies,
IT developer Company, our agents, other insurers, co-insurers, re-insurers,
insurance intermediaries/brokers, medical providers, screening providers and
banks.
For the stated purposes, we may also
share your personal data with the following parties who operate as data
processors under our instruction:
·
Other Allianz Group companies, technical
consultants, experts, lawyers, loss adjustors, medical doctors; and service
companies to discharge operations (claims, IT, postal, document management);
and
·
Advertisers and advertising networks to
send you marketing communications, as permitted under local law. We do not
share your personal data with non-affiliated third parties for their own
marketing use without your permission.
Finally, we may share your personal data
in the following instances:
·
In the event of any contemplated or
actual reorganization, merger, sale, joint venture, assignment, transfer or
other disposition of all or any portion of our business, assets or stock
(including any insolvency or similar proceedings); and
·
To meet any legal obligation, including
to the relevant ombudsman if you make a complaint about the product or service
we have provided to you.
5. Where will your personal data be
processed?
Your personal data may be processed both
inside and outside Egypt by the parties specified in section 4 above, subject
always to contractual restrictions regarding confidentiality and security in
line with applicable local data protection laws and regulations. We will not
disclose your personal data to third parties who are not authorized to process
them.
Whenever we transfer your personal data
for processing by another Allianz Group Company, we will do so on the basis of
Allianz’ approved binding corporate rules known as the Allianz Privacy Standard
(Allianz’s BCR) which establish adequate
protection for personal data and are legally binding on all Allianz Group
companies. Where Allianz BCR does not apply, we will instead ensure that the
transfer of your personal data receives an adequate level of protection.
6. What are your rights in respect of
your personal data?
Where permitted by applicable law or
regulation, you have the right to:
·
Access your personal data held about you
and to learn the origin of the data, the purposes and ends of the processing,
the details of the data controller(s), the data processor(s)and the parties to
whom the data may be disclosed,
·
Update or correct your personal data so
that it is always accurate,
·
Request that your personal data will be
restricted from processing in certain circumstances, for example where you have
contested the accuracy of your personal data, for the period enabling us to
verify its accuracy,
·
Obtain your personal data in an
electronic format,
·
File a complaint with us and/or the
relevant data protection authority.
·
Object to us processing your personal
data, or tell us to stop processing it (including for purposes of direct
marketing).
You may exercise these rights by
contacting us as detailed in section 9 below providing your name, email
address, account identification, and purposes of your request.
7. How
long do we keep your personal data?
We will retain your personal data for ten years from the date the insurance
relationship ends unless a longer retention period is required or as permitted
by law.
8. How
can you contact us?
If you have any queries about how we use your personal data, you can contact us
by email or post as follows:
Allianz Egypt
Compliance department
Allianz Business Park A – Building A1 – Cairo
Festival City – Ring Road – New Cairo, Egypt
9. How
often do we update this privacy notice?
We
regularly review this privacy notice. We will ensure the most recent version is
available on our website https://www.allianz.com.eg/
This privacy notice was last updated in September
2019.